Terms of Service

• —"Client" or "you" means any individual or entity that registers for and uses the Platform.
• —"Tester" means a third-party individual who participates in a test run through the Bugfed tester platform (tester.bugfed.com).
• —"Test Run" means a structured testing engagement initiated by a Client and fulfilled by one or more Testers.
• —"Bug Report" means a structured finding submitted by a Tester during a Test Run.
• —"Credits" means prepaid units that can each be redeemed for one Test Run.
• —"Subscription" means a recurring monthly or annual plan that provides a fixed number of Test Runs per billing period.
• —"Content" means any text, data, software, app binaries, instructions, or other materials you submit to the Platform.

To use the Service, you must be at least 18 years of age (or the age of legal majority in your jurisdiction, whichever is higher) and capable of forming a binding contract.

You agree to provide accurate and complete registration information and to keep it up to date. You are responsible for maintaining the security of your account credentials. Bugfed is not liable for any loss or damage arising from unauthorised access to your account due to your failure to safeguard your credentials.

One person or entity may not maintain more than one free or trial account. Creating multiple accounts to circumvent usage limits or billing is a material breach of these Terms.

Bugfed provides a managed crowdsourced software-testing platform that:

• —Allows Clients to submit apps or web products for structured testing by real users.
• —Matches submitted Test Runs with a pool of vetted Testers.
• —Collects, verifies, and presents structured Bug Reports to Clients.
• —Provides tester management, scheduling, and quality controls so Clients do not have to.

Bugfed does not guarantee specific bug discovery outcomes. The quality and quantity of Bug Reports depends on the complexity of your application and the test instructions provided. Bugfed acts as an intermediary between Clients and Testers and does not warrant that any particular number of bugs exist or will be found.

Bugfed reserves the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice where practical.

All payments are processed by Dodo Payments. By providing a payment method, you authorise Bugfed (via Dodo Payments) to charge the applicable fees.

• —Subscription fees are charged at the start of each billing period (monthly or annually).
• —Annual subscriptions are billed in full upfront.
• —Prices are shown in USD and are exclusive of any applicable taxes. You are responsible for all applicable taxes.
• —If a payment fails, we will retry it up to three times over seven days. If payment is not collected, your account may be downgraded or suspended.
• —Prices may change with at least 30 days' notice delivered to your registered email address. Continued use after the effective date of a price change constitutes acceptance.

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• —Submit apps that are illegal, contain malware, spyware, or any code designed to harm Testers' devices.
• —Submit apps that contain pornographic, hateful, discriminatory, or otherwise offensive content.
• —Submit apps that infringe any third-party intellectual property rights.
• —Attempt to reverse-engineer, scrape, or exploit the Platform.
• —Use the Platform to conduct competitive intelligence against Bugfed.
• —Attempt to gain unauthorised access to other users' accounts or data.
• —Circumvent or disable security features of the Platform.
• —Use automated bots or scripts to interact with the Platform in ways that are not expressly permitted.

Bugfed reserves the right to suspend or terminate your account without notice if we believe you are violating this section.

You retain ownership of all intellectual property rights in the apps and content you submit. By submitting content, you grant Bugfed a limited, non-exclusive, worldwide, royalty-free licence to:

• —Distribute your app to Testers for the purpose of fulfilling your Test Run.
• —Store, process, and display your content and Bug Reports within the Platform.

This licence is solely for the purpose of operating the Service and terminates when you delete your content or close your account (subject to standard retention periods for billing and audit records).

You represent and warrant that: (a) you own or have the right to submit the content; (b) the content does not infringe any third party's rights; and (c) the content complies with all applicable laws and these Terms.

All rights, title, and interest in the Platform, its software, designs, trademarks, trade names, and service marks are owned by Bugfed or our licensors. These Terms do not grant you any intellectual property rights in the Platform except the limited right to use it as set out herein.

You may not copy, modify, distribute, sell, sublicense, or create derivative works of any part of the Platform without our express written permission.

Testers are independent third-party users of Bugfed's separate tester platform. Testers are not employees, agents, or contractors of Bugfed for the purposes of your engagement.

Bugfed is responsible for recruiting, vetting, paying, and managing Testers. Client fees include tester payouts — you are not required to pay Testers separately. You may not solicit, contact, or hire Testers directly outside of the Platform without Bugfed's prior written consent.

Bug Reports submitted by Testers represent their observations and are presented to you as-is after Bugfed's quality review. Bugfed does not guarantee the accuracy, completeness, or exhaustiveness of any Bug Report.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Bugfed does not warrant that: (a) the Service will be uninterrupted, error-free, or free of viruses; (b) any specific number of bugs will be found; (c) the Service will meet your specific requirements; or (d) results obtained from the Service will be accurate or reliable.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BUGFED AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF BUGFED HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Bugfed's total cumulative liability to you for any claim arising out of or relating to these Terms or the Service will not exceed the greater of: (a) the total fees paid by you to Bugfed in the 12 months immediately preceding the claim; or (b) USD $100.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such cases, the above exclusions apply to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless Bugfed and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your use of the Service; (b) your violation of these Terms; (c) your Content; or (d) any claim that your Content infringes the intellectual property rights of a third party.

Bugfed reserves the right to modify these Terms at any time. We will notify you of material changes by updating the "Last updated" date and, for significant changes, by sending an email to your registered address at least 14 days before the changes take effect.

Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and cancel your account before the effective date.

Questions about these Terms? For general, billing, legal, or compliance inquiries, contact us at: contact@mail.bugfed.com